Buyers Should Know

What Buyers Should Know

1. Handmade = Unique & Worth the Wait

Buyers should understand that they’re not just buying a product. They’re supporting a real crafters. The crafters puts time, creativity, and care into each piece. Make this clear by communicating:

“Every item on Crafts for You is handcrafted by local artisans. That means your order is made with love. It is not mass-produced. It takes a little more time, but it’s 100% worth it.”

2. Delivery is Easy & Tracked

Buyers want to know: When will I get it? Will I be updated?

Make them feel safe and informed:

• You’ll get updates once your order is shipped, and our team is always here to help you.

• Once your item is ready, our trusted courier will deliver it right to your door.

3. Secure Payments, No Surprises

Reassure buyers:

• All payments go through secure checkout (Stripe, Tap, etc.)
• Prices include delivery — or clearly mention if there’s a delivery fee
• No hidden costs

4. Support a Local Crafters

Help buyers feel emotionally connected:

“Every order supports a home-based creative in Qatar. You’re not just shopping — you’re empowering someone’s dream.”

Use seller spotlights, behind-the-scenes reels, and product stories to strengthen this connection.

5. Returns & Customer Service

Buyers feel safer when they know someone has their back. Include a simple policy like:

• If something’s wrong, we’ll make it right.
• Exchanges are allowed in case of damage or incorrect items (within 48 hours of delivery).

6. Professional & Real Product Photos

Make sure listings show:

• Multiple angles
• Size references
• Real-life use (e.g., bag being worn, candle lit, toy in play)
  This builds trust and reduces buyer hesitation.

Summary of Buyer Perception You Want to Create:

✅ Safe & trustworthy
✅ Transparent & professional
✅ Human, not corporate
✅ Emotionally fulfilling (supporting local talent)
✅ Smooth and easy to buy